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Level 3 Conflict Management Training
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Overview
Want to become a licensed SIA trainer or handle workplace confrontations like a pro? This OFQUAL-regulated qualification gives you the professional edge!
This Level 3 Conflict Management Training is an officially accredited qualification. This course teaches professional techniques for preventing and managing workplace conflicts. It is Regulated by OFQUAL and recognized by the Security Industry Authority (SIA). It is the mandatory certification required to become an SIA trainer for security personnel.
Who Needs This Level 3 Conflict Management Training?
- Security professionals seeking career advancement
- Aspiring SIA trainers (required certification)
- Frontline staff in retail, hospitality, healthcare, and customer service
- Team leaders/managers who handle workplace disputes
Why is the Conflict Management Training important?
- For SIA Trainers:
It’s the legal requirement to teach conflict management in security courses
Without this qualification, you cannot become a licensed SIA trainer
- For Security Professionals:
Teaches legal, safe ways to handle aggressive situations
Reduces workplace violence risks
Meets SIA licensing requirements for many roles
- For Other Professionals:
Prevents small disputes from escalating
Creates safer work environments
Builds confidence in difficult situations
Learning Outcomes
By completing this Conflict Management course, you will gain essential skills to manage conflicts. You will learn how to professionally handle and de-escalate workplace confrontations. Here’s what you’ll achieve:
- Expert Conflict Resolution Skills
- Legal & Professional Knowledge
- Risk Assessment & Safety
- Practical Application for Security Professionals
- Training & Leadership Development (For Aspiring SIA Trainers)
- Door Supervisor Refresher Course
- Security Guard Refresher Course
- SIA PI Refresher Training
- Door Supervisor Course
- Security Guard Course
- SIA Instructor Course
- Physical Intervention Training
- Conflict Management Training
- Level 3 First AID Training
- Level 3 Emergency First Aid
- Level 3 Award in Education & Training
- Level 3 Assessor CAVA Course
- Level 4 Internal Quality Assurer
Related Courses
Entry Requirement
To enrol in level 3 conflict management training, you must:
Learners must be a minimum of least 18 years of age.
Provide photographic ID (passport or driving licence) and proof of Identification.
Be able to understand and communicate effectively in English (Level 1 English or equivalent)
Assessment Procedure
The level 3 conflict management training assessment is straightforward and supportive.
- You need to write an assignment.
- You will need to demonstrate Practical Skills.
- Role-Play Scenarios – De-escalating aggressive situations convincingly
Once you pass, you’ll get your Level 3 Conflict Management Training certificate, usually on the same day or shortly after.
Why Choose Us?
We don’t just train you — we equip you for the front line.
Experienced trainers
High pass rates with tailored support
Hands-on training with real-life scenarios
Flexible training locations across the UK
OFQUAL regulated certification.
Course Duration & Requirements
Duration: 1 Day
Eligibility: 18 yeard old
What You Need: Photographic ID & a proof of address
Enrol with Confidence!
We provide face-to-face conflict management training. Besides our training is affordable, convenient, and fully accredited. Anyone who wants to upskill their skill our expert trainers will guide them from training to certification.
Group Booking Available
We deliver in-house and on-site conflict management training to across the UK. Whether you’d like to train your staff on your premises or at one of our nationwide training centres, we’ve got you covered.
We come to you – or you can use our training centres
Special rates for group bookings
Trusted by leading security firms and employers across the UK
Customised delivery to meet your team’s specific needs